Employment Opportunities

Current Employment Opportunities with the City of Meridian:

Job Title: Water Operations Manager
Department: Public Works, Water Division
Reports To: Water Superintendent
Open Date: February 13, 2019
Close Date: Open Until Filled
Hiring Range: $5,203.23 - $6,645.92 per month, DOE
Salary Range: $5,203.23 - $7,802.19 per month, DOE

Job Summary:

This position provides oversight to the maintenance and operations of the City of Meridian’s water distribution facilities, meter and field services program, and utility locating and construction programs ensuring compliance with all federal and state environmental requirements. The Water Operations Manager provides leadership, direction, and supervision of the distribution facilities, staff, equipment, and operational processes. The Water Operations Manager functions as the substitute Responsible Charge Operator (RCO) in the operation, maintenance, and repair of the City’s water production and treatment facilities including distribution, metering, and reclaimed water systems. This position reports to the Water Superintendent and exercises complex decision making and problem solving with considerable independence within the framework of established policies, procedures and guidelines.

Essential Duties & Responsibilities:

Direct oversight, operation and maintenance of the drinking water and recycled water distribution systems in accordance with Federal, State, City, County and plant rules, regulations, policies and procedures;

Function as the secondary Responsible Charge Operator (RCO) for the Meridian Water System;

Manage and oversee the organization, staffing, and operational activities for the Water Operation section including assuming responsibility for critical decisions regarding coordination with meter reading, customer service management, meter management including management of new and replacement meter schedules, data management, operational changes, and scheduling;

Direct the organization, staffing, and operational activities for the Water Distribution section including assuming responsibility for critical decisions regarding operational changes, process control, maintenance priorities, scheduling, and compliance with local and federal agencies;

Directs the maintenance and repair of the City’s water distribution system including PRVs, valves, and hydrants.
Directs the Division’s unidirectional flushing program;

Directs the City’s utility locating crew responsible for City wide locates for all water and wastewater infrastructure;

Directs the Division’s utility construction and repair section responsible for in-house water line, lateral, valve, and PRV repairs and installation;

Direct the operation and maintenance of the City’s reclaimed water distribution system;

Direct process control operation to ensure effective functioning of facilities. Analyze operational and billing data to initiate process control changes to ensure operational effectiveness and compliance with permit, code and regulatory requirements;

Review system records, operating reports, and complex technical data to monitor efficiency of water system process control and equipment maintenance;

Accountable for the Water Distribution System’s overall compliance with state and federal environmental regulations and permit criteria including SDWA and IDAPA compliance, Reclaimed Water Permit compliance, Uniform Plumbing Code, Storm Water and DeMinimus discharge compliance;

Accountable for tracking, maintaining, and retention of records related to water facility compliance;

Develop and maintain spreadsheets and databases to track for compliance, operational efficiency and system performance;

Create reports related to operational process trends and compliance status including statistical analysis, graphing, and technical memos;

Manage and supervise Water operations and maintenance staff members and ensure work performed is timely, accurate and complete;

Inspect system operations to insure that equipment is performing at optimal efficiency; insure that proper maintenance and servicing is performed on all equipment;

Develop asset management plans and ensure adequate inventory levels and maintenance activities on infrastructure are complete and comply with policies and guidelines;

Apply working knowledge of the operation and servicing requirements of pump motors, electrical machinery, mechanical equipment, metering, and control equipment commonly related to water billing, distribution, production, and treatment;

Manage parts inventory used in operation and maintenance of the Water system;

Confer with engineers and consultants on master plans, system design, equipment needs and special projects;

Ensure that projects are carried out according to plans and procedures. Coordinate and manage special projects, studies, reports and programs as well as on-site activities of multi-department and multi-agency representatives;

Review, interpret, and provide constructive feedback on blueprints, technical memoranda, proposals, equipment manuals, and SCADA control programming;

Research and implement industry best management practices, trends, benchmarks, new and innovative processes, and regulatory requirements;

Meet with engineers, technicians, contractors and consultants for system planning, design, construction, and startup of new processes and equipment;

Participate in the engineering and development of new technologies for Water system and long term facility planning needs;

Perform financial management of significant capital assets and budgets; develop, administer and manage annual capital and operational budgets; monitor and authorize purchases and plant expenditures; code invoices; maintain asset records; write request for proposals; evaluate competitive bids;

Develop and deploy short and long-range goals and objectives;

Respond frequently and in a timely manner to citizen complaints regarding processes and operations. Initiate proactive steps to inform the general public, particularly local residents, of corrective measures being taken to reduce noise and odor from the plants. Answer public inquiries regarding operations and ensure that plant tours are conducted. Cooperatively and jointly work to provide quality, seamless customer service;

Develop and deliver oral and written progress reports to the City Engineer, Public Works Director, City Council, Mayor, and general public;

Assist with representing the division at appropriate meetings and related functions; represent the utility in public education and outreach activities such as facility tours and public presentations;

Serve on committees and attend meetings as authorized or requested;

Perform all managerial activities in alignment with the City of Meridian’s Human Resource policies and procedures; including hiring, performance evaluations, transferring, promoting, assigning of significant duties, rewarding, performance improvement, disciplining and terminating employment;

Prepare and deliver personnel performance evaluations, development plans, and work plans;

Prepare employee shift and on-call schedules and assist with coordinating operational and maintenance schedules;

Assist in administration of the division’s training and safety programs;

Develop appropriate Standard Operating Procedures (SOP’s) for division processes;

Develop and maintain emergency and security management systems;

Deliver technical presentations to a wide audience;

Develop and provide and/or deliver operational process training;

Perform other duties as assigned.

Job Specifications:

Bachelor’s degree or equivalent in environmental science, civil engineering, chemical or biological science, plus 5-7 years of progressively responsible technical Water Distribution and Treatment facility/system operation and maintenance experience of a medium to large water system, or any equivalent combination of education and experience sufficient to perform the essential duties of the position;

5+ years of experience interpreting and applying regulatory elements of SDWA, IDAPA, Reclaimed Water, Storm Water and Uniform Plumbing Code Regulations;

5+ years of supervisory experience;

Requires strong written and verbal skills.

Knowledge, Skills and Abilities:

Advanced knowledge of methods, practices, and techniques used to operate a large water production, treatment and distribution system;

Advanced knowledge of water distribution system operation, maintenance, and regulatory requirements including SDWA and IDAPA- Water and Reclaimed Water regulations;

Advanced knowledge of utility billing and customer service practices, processes, and requirements;

Advanced knowledge of Automated Meter Reading (AMR) system, requirements, operation, maintenance, and data management;

Advanced knowledge of emergency response procedures and disaster response; have ability follow and execute emergency assistance when called upon;

Knowledge of the operation and maintenance requirements of pumps, motors, electrical machinery, mechanical equipment, and control equipment commonly related to water production, distribution and treatment;

Knowledge of cross connection program requirements, regulations, practices and methods;

Knowledge of recycled water distribution and regulations;

Knowledge of line locating requirements, methods, and regulations;

Knowledge of water system facility and construction safety regulations, policies, and practices;

Knowledge of principles and practices of leadership, management, and supervision;

Ability to work well with others, establish strong working relationships, and use tact and diplomacy in communications with staff members and the public;

Working knowledge of potential hazards and applicable safety regulations, safe work practices, and required safety equipment;

Skill in effectively planning, developing, scheduling, assigning, coordinating, and evaluating operation and maintenance programs, activities and personnel;

Ability to work effectively with engineers, consultants, and contractors;

Ability to work effectively with local, state, and federal permitting and regulatory agencies;

Ability to effectively direct the activities of Division staff in a manner which will accomplish program objectives;

Ability to train and evaluate staff in the skillful and safe operation of maintenance equipment;

Ability to maintain records and prepare activity reports;

Intermediate Computer Skills in the following programs:

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Asset management
Financial software platforms
Knowledge of Statistical Process Control (SPC);

Understanding of Continuous Process Improvement; root cause analysis, process and project management;

Must have understanding of management concepts involving collaboration, communication, coordination; team building and relationship management;

Budgeting and Financial Analysis;

Technical and Business Writing Skills.

Licensing and Certifications:

Must hold State of Idaho Water Distribution Class IV license; or equivalent;

Must hole State of Idaho Water Treatment III licenses or have the ability to obtain Idaho and within 1 year of hire;

Must hold a valid State of Idaho driver’s license and possess a safe driving record; Class A commercial driver’s license preferred;

Must be Incident Command System (ICS) 100 and 200 certified within one year of hire;

Must be able to attend and complete all required safety training requirements and certifications including but not limited to: confined space entry, CPR/AED, ICS, fall protection, and flagger/traffic safety.

Work Environment & Physical Demands:

While performing the duties of this job, the employee works in an office environment while sitting at a desk for intermittent periods of time. The noise level often in the work environment is usually quiet in the office and moderate to loud in the field;

Frequently works near moving mechanical parts and in outside weather conditions;

Frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals and vibration;

Requires driving a motorized vehicle or maintenance equipment;

Occasionally is exposed to risk of electrical shock;

Occasionally requires lifting and moving up to 50 pounds.

Travel Requirements:

Travel to various City locations required using City-owned vehicles;

Occasional travel within or outside the region may be required for training or meeting attendance.

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